1. Introduction
This Data Processing Policy explains how BetterSuite processes personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).
2. Data Controller and Processor
BetterSuite acts as a data processor when processing data on behalf of our clients who use our services. Our clients are the data controllers responsible for determining the purposes and means of processing personal data.
3. Data Processing Activities
We process data for the following purposes: (a) Providing our services; (b) Customer support; (c) System maintenance and security; (d) Analytics and improvements; (e) Compliance with legal obligations.
4. Data Processing Principles
We adhere to the following principles when processing data: (a) Lawfulness, fairness, and transparency; (b) Purpose limitation; (c) Data minimization; (d) Accuracy; (e) Storage limitation; (f) Integrity and confidentiality; (g) Accountability.
5. Data Processing Locations
We process data in data centers located in the European Union. If we need to transfer data outside the EU, we ensure that appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.
6. Data Subject Rights
Data subjects have the following rights regarding their personal data: (a) Right to access; (b) Right to rectification; (c) Right to erasure; (d) Right to restrict processing; (e) Right to data portability; (f) Right to object; (g) Rights related to automated decision-making and profiling.
7. Data Protection Measures
We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including: (a) Encryption of personal data; (b) Regular testing of security measures; (c) Access controls and authentication; (d) Data backup procedures; (e) Staff training on data protection.
8. Data Breach Notification
In the event of a data breach, we will notify the relevant data controller without undue delay. The notification will include the nature of the breach, the likely consequences, and the measures taken to address the breach.
9. Changes to Data Processing Policy
We may update this Data Processing Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the 'Last updated' date.
10. Contact Us
If you have any questions or concerns about our Data Processing Policy, please contact us at [email protected].