Cookie Policy
Effective date: 3 July 2026
This Cookie Policy explains how BetterSuite (Lume Agency Inc.) uses cookies and similar technologies on our websites. It should be read together with our Privacy Policy.
1. What cookies are
Cookies are small text files stored on your device when you visit a website. We also use related technologies such as browser local storage and tracking pixels. We refer to all of these as "cookies" in this policy.
2. Cookies we use
Strictly necessary. These are required for the site and your account to work — for example, keeping you signed in to the operator dashboard and remembering where you are in sign-up. They include our authentication and session cookies. The Service cannot function properly without them.
Analytics. We use Google Analytics and Google Tag Manager to understand how visitors use our websites so we can improve them. These cookies collect information such as pages visited, referring links, and approximate location.
Marketing and advertising measurement. We use Google Ads conversion measurement and capture advertising click identifiers (such as a Google "gclid") to understand which campaigns lead to sign-ups. These cookies help us measure and improve our advertising.
Functional and diagnostics. We use Sentry to detect and diagnose errors. This may include session-diagnostic data, with text content masked, to help us reproduce and fix problems.
| Category | Set by | Purpose |
|---|---|---|
| Strictly necessary | BetterSuite | Sign-in, session, and sign-up state |
| Analytics | Google Analytics, Google Tag Manager | Understand site usage |
| Marketing | Google Ads | Measure advertising and conversions |
| Diagnostics | Sentry | Detect and diagnose errors |
3. How to control cookies
You can control and delete cookies in several ways:
- Browser settings. Most browsers let you block or delete cookies and clear stored data. Blocking strictly necessary cookies may stop parts of the Service from working.
- Google Analytics. You can opt out of Google Analytics across sites using the Google Analytics opt-out browser add-on.
- Google advertising. You can manage ad personalisation in your Google Ads Settings.
We are working to add an on-site cookie preference control. Until then, please use the browser and provider controls above to manage analytics and marketing cookies.
4. Changes to this policy
We may update this Cookie Policy as our websites and tools change. The "Effective date" above shows when it last changed.
5. Contact
Questions about our use of cookies? Email [email protected].
