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What does BetterShop cover for restaurant and commerce operations?

BetterShop covers ordering and delivery for everything that moves through a storefront — restaurants, grocery, pharmacy, local retail. A single product model handles the catalog, the order lifecycle, and the courier coordination required to fulfill it.

Reading time
5 min
Last updated
April 5, 2026
Sections
3 on this page
01

One model, many storefronts

BetterShop is built around three roles: customer, vendor, and courier. A vendor manages their catalog and operating hours. A customer browses and orders. A courier delivers when delivery is part of the offer. The same model fits a 50-store food delivery marketplace and a single-vendor branded ordering app.

02

What it includes

Out of the box you get:

  • Customer ordering apps and web storefronts
  • Vendor app for order acceptance, prep timing, and menu edits
  • Courier app with dispatch, navigation, and proof of delivery
  • Multi-vendor cart support for marketplace-style flows
  • Promotions, vouchers, and loyalty primitives
  • Operations console with live order monitoring and refunds
03

Marketplace or single-brand

BetterShop runs in either configuration. A marketplace operator lists many vendors and routes orders across them — that's the food-delivery model. A single-brand operator runs as one vendor and uses BetterShop purely as a customer-facing ordering channel. Switching between the two is a tenant configuration, not a different product.

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