01
Core operational areas
The console is organized around the work, not the data model:
- Live operations — orders, trips, jobs, reservations in flight
- Customers and providers — search, view, intervene
- Catalog and pricing — items, rules, promotions, vouchers
- Financial — payouts, ledger, disputes, refunds
- Onboarding — driver, vendor, and provider applications
- Settings — branding, regions, integrations, team access
02
Permissions that match real teams
Support agents, finance operators, regional managers, and tenant admins all see different surfaces of the same console. Permissions are role-based and per region; a regional manager in one country cannot affect another country's operation.
03
Audit, always
Every sensitive action — a manual refund, a driver suspension, a pricing rule change — is written to the audit log with the actor, the timestamp, and the change. If something goes wrong, the trail is already there.
Further reading
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