46 payment gateways, seventeen languages, and a new shape for pricing
Take payment through 46 gateways covering 112 countries, run every app and the console fully translated into seventeen languages, and choose between hosting with us on a share of what you complete or licensing BetterSuite to run yourself.
Five weeks on from the last update, 553 changes have landed. There is no single headline this time — there are three. You can take payment in far more of the world than you could in August. Your apps, your console and this site now speak your customers' language rather than ours. And what you pay for BetterSuite has been rebuilt around the one question that actually changes the answer: do we host it, or do you?
Take payment where your business actually is
You can now connect 46 payment gateways, between them covering 112 countries.
Most of them arrived at once, and they are the ones people in each market actually use: Adyen, Checkout.com, Worldpay and Square alongside Stripe; Razorpay and Paytm across India; Paystack and Flutterwave across Africa, with mobile money where cards are the minority; iyzico, PayTabs and HyperPay through Türkiye and the Gulf; dLocal and MercadoPago across Latin America; Midtrans, Xendit and Toss Payments through South-East Asia and Korea; Alipay and WeChat Pay for Chinese customers; Klarna where people expect to pay later. The Balkans, the Caucasus and Tunisia are reachable for the first time, and BitPay, Coinbase Commerce and Triple-A sit alongside stablecoin settlement through Stripe for customers who pay in crypto.
Build your brand, open your doors — brand generation, Google and Apple sign-in, and tester accounts
Design a complete brand from one logo or from scratch, let customers sign in with Google or Apple, and try your own apps before you launch.
A month on from BetterShop, 278 changes have landed across the platform, the apps, and the web console. Almost all of them point the same way: taking a new business from signing up to a launched, fully branded product it can put in front of real people — without waiting on anyone.
A complete brand from a single logo — or from nothing at all
Branding used to mean arriving with finished artwork. Now it's a step in the wizard that takes about a minute.
Upload one logo and we build the rest around it — the mark on its own, the wordmark, the lockup, the monogram, light and dark treatments, a monochrome cut for receipts and email, and a full set of app icons at every size the stores ask for. Each app you've chosen gets its own artwork, and paired apps — passenger and driver, customer and vendor — are given related but distinct marks so nobody installs the wrong one.
Arriving with no logo at all is now a perfectly good starting point. Pick one of eight curated styles, choose your colour, and the studio composes an original mark for you. Every style renders at any colour, so you're choosing a shape and a personality rather than a fixed picture. Your second colour is yours to pick too, and the whole palette — surfaces, text, states, light and dark — is generated to sit correctly against both.
The brand studio is one continuous flow, with a single live preview showing your brand on a real device as you work. Change your business name later and every mark redraws itself to match. Change your colour and everything follows. Because we keep the recipe rather than the finished pixels, your brand can be re-rendered at any size, for any surface, at any time — including into your published app builds, which now pull their launcher icons straight from the brand you designed.
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Choosing between them is no longer research you have to do. Tell the console which countries you operate in and it recommends the gateways that cover them, says what each one settles in, and lists the payment methods it can take there. Your dashboard then shows only the methods your account is approved for, rather than everything the gateway supports in theory.
Every screen in your customers' language
Your apps are now completely translated into seventeen languages — Arabic, German, Spanish, French, Hindi, Indonesian, Italian, Japanese, Polish, Portuguese, Russian, Thai, Turkish, Ukrainian, Urdu and Vietnamese. Not the sign-in screen and the menu: every screen, in every app — rider, driver, customer, vendor, parking — and the whole admin console with them.
Language follows your business rather than the handset. Set your workspace to Turkish and your team's console opens in Turkish on an English phone, and stays there. Your customers still get their own device language where you offer it.
Right-to-left is properly done rather than approximated: Arabic and Urdu layouts mirror, directional icons flip with them, dial codes and PIN entry stay left-to-right where the digits demand it, and numbers shape to the language they are read in.
This site reads in Arabic, French, German, Portuguese, Spanish and Turkish as well as English, and visitors arrive in their own language rather than having to find it.
Host it with us, or run it yourself
Everything about pricing now follows from one decision, and the page says so before it says anything about money.
If we host it, there is the Usage Plan: $49 a month plus 1.9% of what you complete. Unlimited orders, drivers and riders, your own domain, a branded web app, your own branded mobile apps if you want them. You pay in proportion to the business you actually do.
If you would rather run BetterSuite on your own infrastructure, there is a one-time Binary License at $4,999 — the compiled platform and the Flutter source for one business type — or a Source License at $49,999 for the whole thing, to compile, change and extend as you like.
Prices are quoted in your own money — euros across the European locales, pounds in the United Kingdom, dollars elsewhere — straight from the live catalogue. And if a city you want is available exclusively, what that costs now appears while you are signing up rather than afterwards.
Waiting for a driver, with something to watch
When a rider requests a car, a Looking for a driver activity now appears on their Lock Screen: your brand, the stage the search has reached, roughly how long it has run, and a radar with the number of drivers reached so far nested inside it.
It is deliberately not a stopwatch. A ticking clock makes a slow match feel slower, so the wording moves in steps — nothing under a minute, then "over a minute", "a few minutes", "several minutes".
Inside the app the wait has stages rather than a spinner, so a rider can see the search widening instead of guessing. On the other side of it, a driver's home screen now shows their status and the radius currently reaching them.
Three things that used to lose rides no longer do: an offer a driver never answered goes back into the next wave instead of being spent, a phone with a skewed clock stops discarding offers it thinks have expired, and a fare that lapses while the rider is still deciding is re-quoted rather than failing at the last step.
A brand for every business you run
The brand studio now understands that you may run more than one kind of business. Each one gets its own mark, from its own library — nine new isometric marks for parking and services, the Tote and the Stall for shops, a route pin and an interchange for taxi — and its own colour, so your ride app and your delivery app end up visibly related rather than identical. Every app carries its own icon.
The rest is about doing the artwork justice: a logo can be the mark on its own with no wordmark, a black-and-white brand is drawn in black and white rather than greyed out, marks scale to the space they are given, and a name written in Arabic, Greek or Japanese renders as that name rather than as empty boxes. The preview in the console is composed by the same renderer that draws the real artwork, so what you approve is what ships.
A storefront, not a directory
The BetterShop customer app opens on a storefront now. You choose the layout it uses, vendors give their shop a cover image and a logo, and the result reads like a shop rather than a list of names.
Discovery starts from the address: set where an order is going and see what actually reaches there, rather than browsing shops that cannot deliver to you. A business running several shops opens on a store picker instead of guessing which one you meant. And someone who has not signed in can fill a basket first and be asked who they are at checkout, with the basket intact. Opening your first shop is part of signing up now, so there is a storefront to work on from the beginning.
Around the product
Taxi — cash rides settle at drop-off instead of sitting unfinished, and a rider can ask Siri to book a car to a saved place without opening the app.
Shop — a delivered order reads as completed in every product, so finished means the same thing everywhere.
Console — your mark leads the app switcher and the desktop sign-in screen, and renders from your own artwork whatever format you gave us.
Continue with Google or Apple
Your customers can now sign in with Google or Sign in with Apple, in your apps and on your web console, under your own branding.
Apple's native flow is fully supported on iOS — the system sheet, Face ID, and Apple's private relay addresses — which is what the App Store expects from any app offering third-party sign-in. Both providers are configured per business, using your own credentials, so the sign-in screen your customers see belongs to you end to end. Someone signing up this way lands in the same place as everyone else, with the account details we need collected as part of the flow rather than bolted on afterwards.
You choose which methods to offer. Phone code, email code, passkey, Google and Apple can each be switched on independently, and the apps show exactly the buttons you've enabled.
Try your own apps before you go live
You can now create tester accounts for yourself and your team and sign into your live apps immediately — before connecting a messaging provider, before your first real customer, on any plan.
Each tester gets a role and a fixed sign-in code, so there's nothing to wait for and nothing to receive. Everything they do stays in its own lane: test orders are only ever offered to test drivers and vice versa, so a demo ride never reaches someone working, and never appears in your numbers. Test payments run through a sandbox, so a card used by a tester is never charged.
It's the fastest way to see your own product working: create a rider and a driver, book a ride between them, and watch the whole thing happen in the apps that carry your name. A new card on your dashboard walks you straight into it.
Ready to take orders in minutes
What you tell us while signing up now tells us most of what we need. From your cities, your categories and the way you plan to operate, we infer the rest of your configuration and put working settings in place across every area that needs one — all of it yours to adjust, and very little of it required before you begin.
The difference shows up on the clock: getting from a finished registration to a first live order used to take a few hours. It now takes a few minutes.
Plans, trials, and getting paid
Start without a card. Selected plans now begin their trial with nothing to enter, and plan cards say up front which ones need a card and which don't. If your trial is drawing to a close without one on file, we let you know in good time.
Clearer plans. Starter and Pro are now single-city, with multi-city on Enterprise, and pricing throughout the site comes straight from the live catalogue so what you're quoted is what you pay.
Three new ways to pay.UPI, BLIK and Swish join the payment options, offered automatically wherever your payment account supports them. Your dashboard shows exactly which methods your account can take, and refreshes on demand.
Payouts you can account for. Money is reserved before it leaves and reconciled against the outcome, so every transfer carries a matching record end to end. Bank details are stored fully encrypted.
A sharper live ride
Riders follow the car continuously on a live position stream. Pickup estimates account for live traffic, and every completed ride carries the distance it covered. An offer that goes unanswered moves promptly to the next driver, and the search picks up where it left off — shorter waits for riders, fewer missed chances for drivers. Drivers build lifetime totals across every ride they complete.
Ride notifications are quieter: updates about the same ride replace one another, and clear themselves once they're no longer relevant.
Behind it all, a Dispatch Health dashboard in the admin console shows how offers are flowing — accepted, declined, timed out — so you can see how well your coverage is holding up and tune it.
Finding the right address
Address search runs on Google's newest search service. Results are biased towards where the rider is, returned in their language, and presented as a clean, readable address line. In the console, a service area's boundary opens straight into the map editor, ready to adjust.
Around the product
Support — read receipts on ticket messages, so you can see when your message has been read, on both sides of the conversation.
Shop — merchants now own vendor approval outright, and a merchant account and draft shop are created for you the first time you sign in, so there's a storefront to work on from minute one.
Console — service areas and delivery zones are editable inline on the screens that use them.
Sign-in — a shorter 4-digit code to enter.
Platform — images are checked and re-encoded as they arrive, and photos taken on modern iPhones convert automatically on upload. Releases build about 25% faster, so improvements reach you sooner.
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ShopAdmin ConsolePlatform
Introducing BetterShop — a white-label delivery marketplace for food, groceries, and local goods
BetterShop is our new product for local delivery: launch a branded marketplace with dedicated customer and vendor apps, flexible menus, inventory and availability windows, address-aware delivery zones and your own couriers — and, for larger operations, hand express deliveries straight to the BetterTaxi driver network. Run one vendor or many, food or any goods.
Introducing BetterShop
BetterShop is our new product for local delivery — the white-label software to launch your own branded marketplace for food, groceries, and everyday goods. It ships as native apps your customers and vendors install under your brand, backed by the same BetterSuite platform that runs BetterTaxi: shared payments, accounts, analytics, and multi-brand architecture.
It's built to flex to your operation. Run a single storefront or a multi-vendor marketplace; sell restaurant meals, grocery baskets, or any catalog of goods; deliver with your own couriers or hand dispatch to a shared driver network. Same platform, shaped to how you actually operate.
A customer app made for real baskets
The customer app — iOS, Android, and Web — lets people browse nearby shops, search across your catalog, and fill one cart from several vendors in a single order. Every product can carry variations and add-ons, live availability, and per-item stock, so what customers see is what they can actually get. Checkout resolves delivery against your coverage, takes payment in-app, and hands back a live order they can follow from accepted to delivered. Ratings and reviews roll up per shop and per product.
A vendor app that runs the storefront
Vendors get a dedicated app to run their business end to end:
Catalog & menu — products organized by category, with variations and add-ons, priced and edited in place.
Inventory — a simple available/unavailable switch plus real numeric stock that draws down as orders complete.
Availability windows — per-product schedules (including overnight ones), so a breakfast item or a weekend special only shows when it's actually on.
Promotions — discount codes and campaigns to lift acquisition and basket size.
A live order queue — new orders surface immediately with a banner, and vendors move each one from preparation through to handoff.
Delivery that fits your city
Delivery is address-aware from the first order. Define delivery zones for each shop, set fees that respond to the customer's real drop-off, and BetterShop computes the right fee at checkout — or cleanly turns away out-of-area orders instead of failing at payment. Every order carries its pickup and drop-off waypoints end to end, so each party sees the same route.
Share drivers with BetterTaxi
This is where a larger operation pulls ahead. BetterShop can hand express deliveries straight to the BetterTaxi driver network — the same real-time dispatch that powers rides now moves parcels. Orders route to the nearest available driver whether they're carrying a passenger or a package, which keeps drivers busy, pushes per-delivery cost down, and gives you coverage from day one in cities where BetterTaxi already runs. No fleet to recruit before you launch.
Run it all from the control panel
The admin console gains a full shop control panel: manage vendors and their catalogs, watch orders and revenue in real time, and set the commission and delivery rules that govern the marketplace — with the same operational visibility you have across the rest of BetterSuite. Customer and vendor apps ship fully white-labeled, publishable under your own App Store and Google Play accounts, with no BetterSuite branding shown to the people who use them.
